PRIVACY POLICY

At VTT Marketing our only aim is to provide you with the finest quality products and services, thus ensuring that our customers are fully satisfied.

YOUR CONFIDENCE IN US, AS A SUPPLIER, IS THE MOST IMPORTANT.  WE VALUE OUR CUSTOMERS.

Thank you for the opportunity to be of service.

VTT Marketing respects the privacy of our customers.

PRICING POLICY

Our Customers Always Come First!

At VTT Marketing we are aware of the effects that price increases can have on any business, especially one that provides services to the hospitality industry.

However, we will make every effort to hold prices for a long period of time; VTT Marketing reserves the right, should it become necessary, to amend prices without notice. Please confirm these when placing your order or, alternatively, request the latest price list from us.

Another good reason for you to visit our website is the specials that we will run every now and then - do not miss out on these...!

DETAILED DESCRIPTION OF GOODS AND/OR SERVICES

VTT Marketing is a business that supplies a range of products, such as lady’s and men’s fragrances; corporate, wedding or birthday gifts; corporate or promotional wear; hotel and guesthouse amenities; household chemicals and detergents (cleaning products) to the hospitality industry and the retail market.

DELIVERY POLICY

Orders should be placed via e-mail, online or by fax.

Lead time for deliveries are 3 - 7 working days after receipt of full payment of goods ordered.  No stock will leave our premises without payment into our bank account. 

A delivery fee of R40.00 will be charged to the Pretoria & Midrand areas and R90.00 will be charged to the Johannesburg area.

We assure our customers that we will do our best, at all times, to ensure that orders are dispatched as soon as possible, and to guarantee their safe and speedy arrival.

PAYMENT OPTIONS ACCEPTED

Bank electronic funds transfers (EFTs) into the VTT Marketing bank account, the details of which will be provided when the order is placed. Goods will only be dispatched after full payment has been received.

NO cash will be accepted due to security reasons.

PERSONALIZATION OF PRODUCTS

Most of our products can be personalized with your establishment logo and details. For the art work, please provide our designer with your logo in the following format:  PDF or high resolution JPEG. The personalization can be done on various products and will have to be discussed with us upfront.

RETURN AND REFUNDS POLICY

No returns and no refunds.

Cancellation of orders by the client will collect a cancellation fee of 5%.

VARIATION

VTT Marketing may, in its sole discretion, change this agreement or any part thereof at any time without notice.

COMPANY INFORMATION

Company name: VTT Marketing
Registered address: 357 Buffelsdrift Street, Erasmusrand, 0181